Responsible Gaming
Our Commitment to Responsible Gaming
At Mrs Smileys, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all our users to gamble responsibly and within their means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. We take age verification seriously and comply with all Australian gambling regulations. By accessing our site, you confirm that you meet the legal age requirement.
If you are under 18, please do not use our betting services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about time and money spent
- Neglecting work, family, or personal responsibilities due to gambling
- Experiencing anxiety, stress, or irritability when not gambling
- Using gambling as an escape from problems or negative emotions
- Borrowing money or going into debt to finance gambling
- Failed attempts to reduce or stop gambling
- Experiencing relationship conflicts due to gambling habits
- Feeling a need to bet larger amounts for the same level of excitement
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session or time period
- Reality Checks: Receive periodic reminders while gambling to help you stay aware of time and money spent
- Session Time Limits: Set automatic session timeouts to limit continuous play
- Self-Exclusion: Temporarily or permanently exclude yourself from our services if you need a break
To access these tools, contact our customer support team or visit your account settings.
Support Organizations in Australia
If you are struggling with problem gambling, professional help is available:
-
Gambling Help Online (Australia):
www.gamblinghelponline.org.au
Free and confidential counselling and support services for people affected by gambling problems. - Gambler's Help (Victoria): 1800 858 858 (24/7 helpline)
- Gamblers Anonymous Australia: Support groups and peer assistance across Australia
International Support Organizations
If you are accessing our services from outside Australia, these organizations offer support:
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
Take Action Today
If you believe you have a gambling problem, please seek help immediately. There is no shame in asking for support. The organizations listed above offer free, confidential assistance 24/7.
Remember: Gambling should be fun and entertaining. If it stops being enjoyable or is causing you harm, it's time to reach out for help.
For immediate support in Australia, contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858.