Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Mrs Smileys, we believe that gambling should only ever be enjoyed as a form of entertainment. It should never be viewed as a way to earn money, pay bills, or solve financial problems. Betting sites offer games of chance where the odds always favour the house in the long term. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access betting sites and place wagers. If you are under the legal age, please do not attempt to register or gamble. We take age verification seriously and comply with all Australian gambling regulations.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in yourself or someone you know, it may indicate a problem with gambling:
- Spending more time or money on gambling than you intended
- Chasing losses by gambling more to try to win back money
- Hiding gambling behaviour or lying about gambling activities
- Borrowing money to gamble or gambling with money needed for essentials
- Experiencing relationship problems due to gambling
- Neglecting work, study, or family commitments to gamble
- Feeling anxious, irritable, or depressed when unable to gamble
- Needing to gamble with larger amounts to achieve the same excitement
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems or relieve stress
Self-Help Tools & Responsible Gaming Features
Many Australian betting sites offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit
- Loss Limits: Set a limit on the maximum amount you are willing to lose
- Reality Checks: Receive reminders about how long you've been gambling and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from a betting site
- Session Time Limits: Set a maximum duration for each gambling session
- Account Closure: Request permanent closure of your account
We encourage you to use these tools if you feel your gambling may be becoming problematic.
Support & Help Services
If you are struggling with gambling, please reach out to one of these organisations. They provide free, confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support service for Australians affected by problem gambling
- Gambler's Help: 1800 858 858 (toll-free helpline) — Available 24/7 across Victoria and other Australian states
International Support Services
- GamCare (UK): www.gamcare.org.uk — Free support for anyone affected by problem gambling
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme for online gambling
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Resources and support for problem gambling
- National Council on Problem Gambling (USA): www.ncpgambling.org — 1-800-GAMBLER (1-800-426-2537)
If You Need Help
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in reaching out — support services are free, confidential, and staffed by trained professionals who understand what you're going through.
Contact Gambling Help Online on www.gamblinghelponline.org.au or call 1800 858 858 (toll-free).
Your wellbeing is important to us. Gamble responsibly, and remember: it's always okay to ask for help.